Your privacy is important to Mobilelusia.com. This privacy policy explains how we collect, use, and protect your personal information when you use our website. By using Mobilelusia.com, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, billing address, and payment information, which you provide when creating an account or making a purchase.
- Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track your activity.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: We use your personal information to process your orders, provide customer support, and deliver the services you request, such as Lycamobile recharges and SIM card purchases.
- To Improve Our Website: We analyze usage data to understand how our website is used and to improve its functionality and user experience.
- To Communicate with You: We may use your email address to send you order confirmations, updates, and promotional offers. You can opt out of receiving promotional emails at any time.
- To Prevent Fraud: We use your information to detect and prevent fraudulent activities and to ensure the security of our website.
3. Sharing Your Information
We may share your information with the following third parties:
- Service Providers: We share your information with third-party service providers who help us process payments, deliver orders, and provide customer support. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Lycamobile: We may share your information with Lycamobile to facilitate the recharge process and to provide you with the services you request.
- Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request.
4. Cookies
We use cookies to:
- Remember Your Preferences: Cookies allow us to remember your language preferences and other settings.
- Track Your Activity: We use cookies to track your activity on our website and to understand how you use our services.
- Personalize Your Experience: Cookies help us personalize your experience by showing you relevant content and offers.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your payment information and other sensitive data during transmission.
- Secure Storage: We store your personal information on secure servers that are protected by firewalls and other security measures.
- Access Controls: We restrict access to your personal information to authorized personnel only.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
6. Data Retention
We retain your personal information for as long as necessary to provide you with our services and to comply with our legal obligations. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
To exercise these rights, please contact us using the contact information provided below.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after the changes constitutes your acceptance of the new policy.
9. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
[Your Contact Information]
